Refund policy

Effective Date: 08-04-2024

Thank you for choosing Absoluts for your Video LUTs tailored for iPhone video footage filmed in log. We value your business and are dedicated to enhancing your videography experience.

All sales are final.

1. Digital Product Nature: All products available on Absoluts are digital and can be downloaded immediately after purchase. Due to the intangible nature of digital products, they cannot be returned or exchanged.

2. All Sales Are Final: Given the digital nature of our products, all sales are final. Once a purchase has been made, we cannot offer refunds, exchanges, or cancellations. This policy is in place to protect the intellectual property contained within our products.

3. Product Issues: If you encounter any issues with your purchase, such as a corrupted file or download problems, please contact our customer support at info@absoluts-store.com. We'll do our utmost to resolve the issue as quickly as possible.

4. Product Compatibility: Ensure that your software and hardware meet the requirements stated in our product descriptions. If you're unsure about compatibility, we encourage you to reach out to our team before making a purchase.

5. User Responsibility: It's crucial to understand the usage of LUTs and ensure your footage is filmed in the recommended log profile for the best results. Absoluts will not be responsible for unsatisfactory results due to the incorrect application of our products or the use of footage not filmed in the proper profile.

6. Updates and Changes: Absoluts reserves the right to make updates to our return policy. Any modifications will be communicated on this page, so we recommend reviewing it periodically.

7. Chargebacks and Payment Disputes:
By completing a purchase on Absoluts, you acknowledge that all products are digital goods delivered instantly and are therefore non-returnable and non-refundable as stated in this policy.

Any chargeback or payment dispute initiated after successful delivery of the digital product will be formally contested with evidence of:

completed purchase transaction,
successful delivery and download access,
acceptance of this Refund Policy at checkout.

We reserve the right to suspend access to our products and services, including any future updates or downloads, for accounts associated with unjustified chargebacks.

If you experience any issue with your purchase, you must contact our support team at info@absoluts-store.com before initiating any dispute. We are committed to resolving legitimate issues quickly and fairly.

By making a purchase on Absoluts, you acknowledge and agree to the terms laid out in this return policy.You can always contact us for any return question at info@absoluts-store.com